Terms of service

Terms of Sale — Drop 02 

Last updated: 15 October 2026

These terms apply to every order placed on this site. By ticking "I accept the terms of service" at checkout, you are agreeing to them. Sections 2 to 4 and 8 apply only to the Drop 02 pre-order items.

1. What you are buying

Drop 02 is a pre-order. The Thermal Reactive Shell, and the Jacket + Pants set, are made to order in a single production run. Stock does not exist at the time you order — your order reserves a unit in that run.

The reactive pants are produced only as part of the Jacket + Pants set and are not sold separately.

The C2L Track Set (jacket and pants, sold together as one set) is not a pre-order. Track sets are in stock and ready to ship.

2. The order window (pre-order items)

The window for the Thermal Reactive pre-order items opens 18 October 2026 and closes 3 November 2026. Sizes and quantities are locked when the window closes and go to the factory the same day. Pre-order items cannot be ordered, changed, or added to after that point. C2L Track Sets are not part of the window.

3. Payment

You are charged the full amount when you place your order, not when it ships. For pre-order items, that payment is what funds the production run.

4. When your order ships

Pre-order items: production begins 3 November 2026. Orders are dispatched within 5–6 weeks of that date. This is a dispatch window, not a guaranteed delivery date — carrier transit time is additional.

If we cannot dispatch your pre-order within that window, we will contact you and you may request a full refund. That right is unconditional; you do not have to give a reason.

C2L Track Sets: ready to ship, and dispatched as soon as we can after you order. Carrier transit time is additional.

5. All sales are final

All sales are final on every product. We do not accept returns or exchanges, including for size or fit. Please review sizing carefully before you order.

The single exception is section 4: if the dispatch window for a pre-order is missed, you may take a full refund.

Nothing in these terms affects your rights in respect of goods that arrive damaged, faulty, or materially different from what was described. If that happens, contact us at costliv01@gmail.com within 14 days of delivery and we will put it right.

6. Shipping, duties and taxes

United States: $10 flat rate, and free on orders of $150 or more.
Rest of world: $25 flat rate. Free shipping applies to United States orders only.

International orders may attract customs duties, import taxes and carrier handling fees on arrival. These are set by the destination country, are not included in the price you pay us, and are the responsibility of the recipient. Refusing to pay them is not grounds for a refund.

You are responsible for providing an accurate delivery address. We cannot reroute an order once it has shipped.

7. The thermochromic finish (Thermal Reactive products)

The colour-change effect comes from a thermochromic pigment with an activation point just above room temperature. Slight variation in tone, and in the exact temperature at which each piece activates, is inherent to the material and is not a defect.

Care: cold machine wash, inside out, gentle cycle, hang dry. Do not tumble dry and do not iron. Sustained high heat damages the reactive layer, and damage caused that way is not covered.

8. If we cannot fulfil the run

If the production run for the pre-order items cannot be completed — for example a materials failure, or a batch that does not meet standard — we will cancel the affected orders and refund them in full.

9. Contact

Questions about an order: costliv01@gmail.com. We answer every message.

Mobile Terms of Service

Cost2liv

Last updated: Oct. 27, 2024

The Cost2liv mobile message service (the "Service") is operated by Cost2liv (“Cost2liv”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Cost2liv’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Cost2liv through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Cost2liv. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Cost2liv or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Cost2liv mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Cost2liv or email costliv01@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.